Policies

Applicant Policies

1. Rental History. If applicant owes a previous landlord money for any reason, we cannot rent to applicant.  This does not include foreclosures.  We are only concerned about properties wherein applicant was a lessee.

2. Felonies. If applicant has a drug or violence-related felony in the last five years, we cannot rent to applicant.  Drug and violence-related felonies less than ten years old are unlikely to be approved but will be considered on a case-by-case basis.

All non-drug and non-violence-related felonies will also be considered on a case-by-case basis.  In most cases, having a DUI will not automatically disqualify applicant.

Please call us if you have a question about your situation.

3. Arrests. Even if applicant was not found guilty, our application requires applicant to disclose any and all arrests for ANYONE who will be residing with applicant (regardless of age).  Your arrest history is considered when evaluating your application.

4. Character. Honesty and integrity are critical to the application process.  If applicant intentionally or unintentionally omits any material information from the application, the applicant will not be approved.  To have the highest probability of application approval, applicant should be honest and forthcoming – even if applicant is concerned that something will disqualify him/her.  We are more likely to approve someone who is honest than someone who is dishonest.

If it is later discovered that you were dishonest on your application, your lease agreement may be terminated.  Furthermore, you may face fraud charges.

5. Income/Employment. Applicant(s) must have verifiable income of at least three (3) times the rental rate.  Applicants must provide copies of their most recent pay stub/check stub or bank statement to verify income.  If you are not on a fixed income and cannot provide a pay stub, we require a letter of verification of employment from your supervisor on company letterhead.  We must be able to verify that the company that you work for does exist and is a legitimate ongoing concern.

6. Application.

A. Fee.  The application fee is $30 for the first applicant and $15 for each additional applicant.  Everyone over the age of 18 who will be residing in the unit must fill out an application.  We will not accept personal checks until you have inhabited the unit for one month.  We do not accept cash.  Application fees are non-refundable.
B. Proof of Identity.  Applicants must provide picture IDs and proof of Social Security.

7. Reserving/Holding a Property. To hold a property, half of the security deposit must be paid upon submission of your application.  This will hold the property until the move-in date.  We can hold most properties no more than 14-days from the approval date.  If you need more time, please ask.

If you are denied for any reason, your deposit will be refunded in full.  If you decline to take the unit, the deposit is non-refundable.

Tenant Policies

8. Utilities. Please arrange to have any utilities that are your responsibility turned on in your name prior to moving in so as to avoid an interruption of service.

9. Move-in Inspection. The move-in inspection must be turned into the office within 10-days of your taking possession (the date you sign the lease and take the keys).  Upon submission of the inspection, we will sign it, date it and provide you with a copy.  Keep a copy for your records, the inspection will be used in part to determine the deposit disposition when you vacate.  As such, it is very important to turn it into the office and retain a copy for your records.  A property manager is not going to remember the original condition of the property when you move out years later.

10. Rent & Late Fees. Rent is due on the first of every month.  Rent is late beginning on the sixth day of the month and will be assessed a $30 late fee.  Every day after the sixth, an additional $2 per day will accrue.  For example, if you pay your rent late on the 13th of the month, your total late fee for that month will be $44 ($30 base late fee plus $14 for the 7th-13th).

The absolute best thing to do if you are going to be late is communicate with us.  Communication and keeping promises can save you significant court costs.

11. Late Payments. We will not accept personal checks after the 10th of the month.  You must make late payments after the 10th by cashiers check or money order.  Remember, we do not accept cash.  Furthermore, the payment must be made in full unless priorily arranged with the office AND a payment arrangement schedule submitted and signed.

12. Partial Payments. Unless priorly arranged, we cannot accept partial payments.  If you would like to make arrangements, please call us.  If you are late, the worst thing to do is ignore our phone calls and letters and not contact us.

13. Eviction. If we are forced to file for eviction, you will be assessed an additional $250 fee to cover court, process server, and attorney costs – even if the case is ultimately dismissed.  As such, it is important to communicate with us and follow through on promises to avoid an eviction filing.

14. Bad Checks. If you write a bad check, we can only accept certified funds from you going forward.  Moreover, if payment is not promptly made to correct for the bad check, you will be both evicted and turned over to the Pima County Attorney’s Office for criminal prosecution.

15. In Office Payments. If your rent is not late, you are not making a partial payment and you make your payment in the office to an employee, you will be assessed a $5 convenience fee.  To avoid such a fee, please pay online, through the mail or drop your payment in the night drop box.  As long as you drop your payment in the night drop before we open on the 6th of the month, your rent will not be considered late.  Thank you for your assistance.

16. Maintenance. All maintenance requests must be reported to the main office.  If you fail to report necessary maintenance in a timely manner, you may be held liable for damage done to the property.

If the unit has an air conditioner/heat pump, except during spring and fall turnover, tenant is responsible for changing the air filter on a monthly basis.  Doing so will decrease the tenant’s electricity bill and reduce the strain on the air conditioner/heat pump.  If the air conditioner is damaged because of tenant negligence, tenant will be held responsible.

17. Move-Out Notice. Without exception, written notice is required at least 30-days prior to the date you intend to vacate.  Moreover, notice must be received prior to your last full month of occupancy.  For example, if you intend to vacate on November 15, you must give notice no later than October 1 (i.e. October would be your last full month of occupancy).  If you intend to vacate by November 1, you must give notice no later than October 1.